SUPPORT & FAQs
How can we help?
Quick answers to the most common questions, and a direct line to the team for everything else. The Dharte Assistant in the corner can also help.
About Dharte
What is Dharte?
Dharte — derived from the Sanskrit word for Earth — is a global network of conscious wellness and sustainability businesses, certified promoters, and the communities they serve. We operate across India, the United Kingdom, and the United States.
What does Dharte sell?
Two annual memberships: the Promoter Membership (for individuals who earn through referrals) and the Business Membership (for brands, facilitators, venues, factories, artists, and institutes who want certified promoters representing them).
What are the 4 Elements and 6 Dimensions?
The 4 Elements (Earth, Fire, Water, Wind) are how we categorise the businesses in the ecosystem. The 6 Dimensions of Life (Body, Mind, Heart, Spirit, Wealth, World) are how we listen for what a person actually needs and refer them well. Both are taught in the Promoter Course.
Memberships & pricing
How much does the Promoter Membership cost?
₹1,800 per year (≈ $19.95 USD). Includes the Promoter Course, certification, free access to all Dharte events, two weekly networking calls, and your personal referral link.
How much does the Business Membership cost?
₹24,000 per year (≈ $267 USD). Includes KYB verification, optional Dharte Certification, listing in the Opportunities directory, warm introductions through the Networking Concierge, and access to certified promoters.
What payment methods do you accept?
Stripe (international cards), PayPal (worldwide), and CCAvenue (UPI / Netbanking / Indian cards). All payments are annual.
Can I get a refund?
No. All membership purchases are final and Dharte does not offer refunds. You can cancel auto-renewal anytime, but no refund is issued for the unused portion of an active term. Read the full policy.
Can I transfer my membership to someone else?
No. Memberships are issued to a single named individual or business and cannot be transferred, assigned, sold, or shared.
Do memberships auto-renew?
Yes. You can cancel auto-renewal anytime from your dashboard or by emailing hello@dharte.com.
Promoter Course & certification
How do I access the Promoter Course?
Once your Promoter Membership is active, sign in on the Course page. Use the Netlify Identity widget to register or log in.
How long does the course take?
Six chapters with 24 modules total. Most members complete it in 4–6 weeks at one or two modules per week.
Is there a certificate?
Yes. Promoters who complete all 24 modules and are active in the network for one quarter become Certified Dharte Promoters and are added to the network directory.
Does the course expire?
No. Course access is included with active membership. Your progress is saved across devices once you sign in.
Networking calls
When are the networking calls?
Every Tuesday at 3:00 PM IST/UK (India + UK promoter circle) and every Thursday at 9:00 PM IST/UK/US (global call).
How do I get the Zoom link?
Once your membership is active, the Zoom link is on your member dashboard. If you can't find it, email hello@dharte.com and we'll resend immediately.
Do I have to attend every call?
No. Attend whichever fits your week. The most active promoters typically join one call a week.
Earnings & payouts
How do promoters earn?
Commission on every business membership, event ticket, session, and venue booking made through your personal referral link. Override commission if you bring in other promoters. Bonus fees for hosting events.
When are payouts?
Quarterly, in INR, GBP, or USD, subject to a small minimum payout threshold (₹2,000 / £20 / $25). Below threshold rolls over to the next quarter.
What's the typical commission rate?
Varies by category. Brands and venues typically pay 5–10%. Membership referrals pay a fixed amount per signup. Facilitator session bookings have category-specific rates listed in the member portal.
For Businesses
What is KYB?
Know Your Business — the verification standard every Business Member completes before promoters represent them. Covers legal entity, founder identity, product authenticity, and customer track record.
How long does KYB take?
Typically 3–5 business days. Higher-risk categories (medical, financial, retreat) take longer.
How is Dharte Certification different from KYB?
Certification goes deeper — the Dharte team observes the business in action, sits sessions, audits sustainability claims. Certified businesses pay higher commissions and get visible badges in the directory.
Forms & data
I submitted a form — when will you reply?
Within one business day. Check your spam folder if you don't hear back; mark hello@dharte.com as not-spam.
How is my data handled?
Application data is used only to evaluate your membership and contact you. We do not sell data. Full privacy policy.
Didn't find your answer? Open the Dharte Assistant in the corner, email hello@dharte.com, or message us on WhatsApp.